Privacy Policy
Last updated: June 1, 2025
SCV Interior Pros ("we," "our," or "us") operates the website scvinteriorpros.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us about our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Information You Provide Directly
When you request a quote, contact us through our form, or communicate with us by phone or email, we may collect:
- Your full name
- Phone number
- Email address
- Home address (for service scheduling)
- Service preferences and scheduling details
- Any additional information you choose to share in a message
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- Your IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search query
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and schedule services: We use your contact and scheduling information to book appointments, confirm service times, and follow up on completed work.
- To respond to inquiries: When you submit a quote request or contact form, we use your information to respond promptly and accurately.
- To communicate with you: We may send appointment reminders, service confirmations, and follow-up satisfaction checks via phone, email, or text message (with your consent).
- To improve our website: Automatically collected data helps us understand how visitors interact with our site so we can improve content and user experience.
- To comply with legal obligations: We retain business records as required by applicable California and federal law.
Cookies and Tracking Technologies
Our website may use cookies — small text files stored on your device — to improve your browsing experience. We may also use third-party analytics services (such as Google Analytics) to understand how visitors use our site. Google Analytics collects anonymized data about site usage; you can opt out using the Google Analytics Opt-out Browser Add-on.
You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some features of the Site may not function properly if cookies are disabled.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:
- Service providers: We may use third-party services to process payments, send emails, or manage scheduling software. These providers access your information only to perform functions on our behalf and are obligated to keep it confidential.
- Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of SCV Interior Pros, our clients, or the public.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use acceptable means to protect your information, we cannot guarantee its absolute security.
California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA). You have the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information (subject to certain exceptions)
- Opt out of the sale of your personal information (we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To submit a California privacy rights request, contact us at info@scvinteriorpros.com or call (661) 555-0123.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
Links to Third-Party Sites
Our website may contain links to third-party websites, including Google Maps. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
SCV Interior Pros
Santa Clarita, CA 91350
Phone: (661) 555-0123
Email: info@scvinteriorpros.com